Red Robin Gourmet Burgers

Reviews about Red Robin Gourmet Burgers

• 3 / 5

  By Manuel Esparza
  The food is amazing, when it's amazing. The staff is very friendly and service is great - when it is. My point is that there's no consistency. The first time I visited this place, the burger was quite incredible. There was plenty of sauce on it, it was made just how I had requested it, and the fries kept coming. My glass never hit lower than 1/4 empty.
  
  The second time I visited, the waitress was very absent throughout the meal. I had to flag down two separate waiters to refill my drink and to ask for a box and the check. I understand waiters/waitresses are human, so I don't let this sway my rating too much. However, the burger was way sub-par in comparison to how it was on my first visit. There was barely any sauce on it, the patty looked like it was put together from scraps of other burgers, and it was the wrong bun. Because the waitress was absent, my "bottomless fries" reached bottom and never got refilled.
  
  So, as I stated earlier, the food is great and the service is great, but only when the cooks and the staff are trying. I went a total of 4 times in 2016, and only two of those times were 5 star worthy. The other two were below 3, so a 3 star rating seems fair, for now.
  January 04, 2017
• 2 / 5

  By Christy Hicks
  Well, first of all, we had two drinks, two burgers and an order of fries and the bill was almost $30! I'm sorry, but these are burgers! I got the mushroom burger, the fungus among us, and the name was the only thing to brag about....no sauce of any kind...just burger, mushrooms, tomato, lettuce and pickle. It was WAY too dry. My husband ordered the tower burger, and after massive discussion over choosing how he wanted his egg cooked, sunny side up, over easy or hard, he chose over easy, which I guess meant hard....so why ask if they're not going to cook it how you want anyway. That really didn't matter ,since he didn't have a choice of "over medium", his normal desire, but it just seemed silly to ask if they weren't to do your choice anyway..his was also extremely dry and was unnaturally heaped Hugh was onion strings. I know it's trendy to pile a huge clump of crispy on top of burgers these days, but, seriously, how is a person supposed to take a bite of a football sized mound of bread/onion/burger, anyway? The fries were way to greasy and over cooked. Needless to say, we were not impressed. Personally, I'd rather get a Big Mac or whopper for 1/2 the price...at least those aren't so dry!
  October 19, 2016